Hi,
Your ISP should provide you with the proper settings (IE> Internet Options>
Connections) and software. Their website may provide useful information.
If you *are* connected to the ISP, there are many possible causes for this
inability to display webpages.
Some things to try:
Easy steps first...
A complete shutdown for about 5 minutes- computer(s), modem, router-
everything.
Delete the Temporary Internet Files. IE> Tools> Internet Options> General>
Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)
Disable, for diagnostic purposes, any third-party security software-
firewall, antivirus, etc. You may have to reinstall or reconfigure a
program. Disable toolbars and other add-ons to IE.
Any version of XP...
Open a Cmd window (or from Start> Run) enter
ipconfig /flushdns
Then restart.
If using XP SP2...
Log on as an administrator.
From Start> Run, type cmd, and then click OK.
At the command prompt, type the following, and then press ENTER:
netsh Winsock reset
Any version of XP- try this winsock repair tool:
WinsockXP Fix- WinXP <a rel="nofollow" style='text-decoration: none;' href="http://www.spychecker.com/program/winsockxpfix.html" target="_blank">http://www.spychecker.com/program/winsockxpfix.html</a>
Also, with instructions, at <a rel="nofollow" style='text-decoration: none;' href="http://www.iup.edu/house/resnet/winfix.shtm" target="_blank">http://www.iup.edu/house/resnet/winfix.shtm</a>
You may have a malware problem. Try CWShredder, Ad-aware, Spybot and the
other programs listed and explained at
<a rel="nofollow" style='text-decoration: none;' href="http://mvps.org/winhelp2002/unwanted.htm" target="_blank">http://mvps.org/winhelp2002/unwanted.htm</a> Also note the security tips on that
page.
Additional information at:
The Parasite Fight <a rel="nofollow" style='text-decoration: none;' href="http://www.aumha.org/a/quickfix.htm" target="_blank">http://www.aumha.org/a/quickfix.htm</a>
More security tips at <a rel="nofollow" style='text-decoration: none;' href="http://www.aumha.org/a/parasite.htm" target="_blank">http://www.aumha.org/a/parasite.htm</a>
Bugs, Glitches & Stuffups: <a rel="nofollow" style='text-decoration: none;' href="http://www.mvps.org/inetexplorer/Darnit.htm" target="_blank">http://www.mvps.org/inetexplorer/Darnit.htm</a>
Other possibilities at
<a rel="nofollow" style='text-decoration: none;' href="http://inetexplorer.mvps.org/answers_5.htm#connect" target="_blank">http://inetexplorer.mvps.org/answers_5.htm#connect</a>
and
<a rel="nofollow" style='text-decoration: none;' href="http://www.mvps.org/inetexplorer/answers.htm#dns" target="_blank">http://www.mvps.org/inetexplorer/answers.htm#dns</a>
and maybe
<a rel="nofollow" style='text-decoration: none;' href="http://www.mvps.org/inetexplorer/answers2.htm#secure_sites" target="_blank">http://www.mvps.org/inetexplorer/answers2.htm#secure_sites</a>
Some of the procedures in this article will be worth trying:
870700 - How to troubleshoot problems accessing secure Web pages with IE 6
[XP] SP2: <a rel="nofollow" style='text-decoration: none;' href="http://support.microsoft.com/default.aspx?scid=kb;en-us;870700" target="_blank">http://support.microsoft.com/default.aspx?scid=kb;en-us;870700</a>
If you decide to repair IE:
318378 - How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP: <a rel="nofollow" style='text-decoration: none;' href="http://support.microsoft.com/default.aspx?scid=318378" target="_blank">http://support.microsoft.com/default.aspx?scid=318378</a>
Hope this helps,
Don
[MS MVP- IE/OE]
"KIRAN PATEL" <KIRANPATEL[at]discussions.microsoft.com> wrote in message
> Thanks Don for your response. I have windows XP Professional and no He did
> not help me out weather it was installled properly or not?
>
> How do I repair it? I have XP CD with me.
>
> Thanks
>
> Kiran
> "Don Varnau" wrote:
> > Hi,
> > Which version of Windows?
> >
> > Did the ISP tech help you verify that IE and their software are properly
> > configured?
> >
> > Don
> > [MS MVP- IE/OE]
> > "KIRAN PATEL" <KIRAN PATEL[at]discussions.microsoft.com> wrote in
message
> > > i have a high speed ADSL connection. My computer is connected with
limited
> > > future to the internet. I can not open any web page. I tried to call
> > service
> > > provider he tested in command prompt with ping command and it is
working.
> > He said from his end it is ok. My internet explorer is not working.
> > >
> > > Please help.
> > >
> > > Kiran >> Stay informed about: internet EXPLORER NOT WORKING